Policy

Privacy policy

In this privacy policy, we explain how we collect, use and protect your personal data.

Contact details

What data do we process?

We process personal data when you use our services or when you provide this data to us directly. Below is an overview of the personal data we process:

We do not collect special or sensitive personal data from website visitors under the age of 16, unless they have consent from a parent or guardian. We encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe we have collected personal data about a minor without consent, please contact us and we will delete this information.

Why do we process data?

We process your personal data for the following purposes:

We do not make decisions with significant consequences for individuals based solely on automated processing. We do use computer programmes and systems to carry out our services.

How long is data retained?

We do not retain your personal data longer than necessary to achieve the purposes for which it was collected. We apply a retention period of six months.

Is my data sold?

We do not sell your data to third parties. We only share your data when necessary for the execution of our agreement with you or to comply with a legal obligation. Companies that process your data on our behalf are bound by a data processing agreement to ensure the same level of security and confidentiality. We remain responsible for these processing activities.

Do we use cookies?

We use cookies and similar technologies. These are small text files stored in your browser when you first visit our website. We use functional, analytical and tracking cookies to ensure the website works properly, to remember your preferences and to optimise the website.

We also use third-party cookies, such as those from advertisers and social media companies, to provide personalised content and advertisements. We requested your consent for placing cookies when you first visited our website. If you wish to opt out of cookies, you can do so by adjusting your internet browser settings.

More information about our cookies can be found here.

Can I manage my personal data?

You have the right to access, correct or delete your personal data. You can also withdraw your consent for data processing or object to the processing of your personal data.

If you wish, you can submit a request to have the personal data we hold about you transferred to you or another organisation in a machine-readable format. To verify that the request is made by you, we ask you to include a copy of your identity document.

Please note: black out the following details on this copy to protect your privacy:

You can send your request to the email address at the top of this page. We will respond to your request within four weeks.
If you wish to file a complaint, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via this link.

Is my data secure?

We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

If you believe your data is not properly secured or if there are indications of misuse, please contact us.